Cancellation Policy
We understand that sometimes plans change and you may need to cancel your appointment with us. To ensure a fair and consistent approach, we have established the following cancellation policy:
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Cancellation Timeframe: Please notify us of any cancellations as soon as possible. If you notify us 7 days or more before your appointment, you'll be offered a full refund.
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Cancellation Fees: Depending on the nature of the service or reservation, a cancellation fee may apply. This fee helps cover any costs incurred by the cancellation and potential loss of business opportunities.
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Refund Policy: If a cancellation occurs within the designated cancellation timeframe, we will provide a refund.
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Contact Information: To cancel a booking, please contact us using the provided information on our dedicated contact page. It is essential to provide relevant details, such as name, and date of the reservation so we are able to begin the cancellation process.
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Exceptions: In certain circumstances, we may waive cancellation fees or offer alternative options. These exceptions will be assessed on a case-by-case basis, and we will strive to accommodate reasonable requests whenever possible.
We value your understanding and cooperation in adhering to our cancellation policy. By making a booking with Colour Me Beautiful Gisborne, you acknowledge and agree to abide by the terms outlined above.